SCHÜTZ TICKET SERVICE

FAQs – Requesting Collection
 
Why do I have to request collection in writing either by fax or online – won’t a phone call do?
 
Your written collection request for the SCHÜTZ TICKET SERVICE constitutes the legal basis we need in order to be able to instruct a carrier to collect your SCHÜTZ containers. Furthermore, by submitting a written collection request, you officially accept the SCHÜTZ collection conditions.
 
 
Is there anything I need to bear in mind when placing a collection request with the SCHÜTZ TICKET SERVICE.
 
Your SCHÜTZ containers must meet the general collection conditions.
 > to General Collection Conditions.
 
What’s more, depending on your collection region, specific collection conditions may apply with regard to the minimum number of IBCs that will be collected, the time to collection and any cost that may be incurred.
 > to Regional Collection Conditions.
 
 
How are the collection times – are they short?
 
If you have a larger number of IBCs ready for collection, you will receive advance notification of the precise collection date. Smaller amounts will be collected within the specified time for your region.
 
 
What details do I have to give when requesting collection?
 
Basically, the SCHÜTZ TICKET SERVICE form must be fully and correctly completed. However, most of the details are no longer required of registered companies.
 
 
Move your mouse over the form to find out more about which details are necessary.
If you are already a registered emptier of SCHÜTZ containers, you only need to enter your client number on the form.

Not yet registered?
 > to Online Registration
Should you wish to place a collection request with the SCHÜTZ TICKET SERVICE for the first time, or if you do not yet have a client number, please fill in all the details of your company as requested.
You can identify the type of SCHÜTZ container from the markings on the identification plate.
Here you will be asked for all the necessary details concerning the IBCs ready for collection:
- IBC type and volume
- number of IBCs
- ADR class (filling product)
- UN no (filling product)
- Brand name and manufacturer of filling product
Please print your name in block capitals and sign the form before faxing it to your SCHÜTZ TICKET SERVICE station.
 > to The Stations
 
 
A brief outline of the principle of the SCHÜTZ TICKET SERVICE:

To find out more about the individual steps, please move your mouse over the image.
A brief outline of the principle of the SCHÜTZ TICKET SERVICE:

SCHÜTZ IBCs are designed and produced to meet our clients’ specific requirements. At the same time, the modular design of the ECOBULK means that it is no problem for us to recondition the containers we collect and put them back into circulation.
A brief outline of the principle of the SCHÜTZ TICKET SERVICE:

Our clients use SCHÜTZ IBCs and can fill them with a wide variety of goods that they can then sell worldwide via a host of distribution channels.
A brief outline of the principle of the SCHÜTZ TICKET SERVICE:

The user of the filling product can simply fill in the SCHÜTZ TICKET SERVICE form after emptying the IBC and send it in to the appropriate SCHÜTZ TICKET STATION either online or by fax. The emptied IBCs are then picked up within a very short time. > to The Stations.
A brief outline of the principle of the SCHÜTZ TICKET SERVICE:

At SCHÜTZ, all parts that come into contact with the filling goods are completely replaced with new components. The re-usable components, such as the steel grid or a pallet, are cleaned, repaired and overhauled or replaced, as necessary. > to The Stations.